Colonial Modules
Tenant Services / Work Orders
With the Tenant Services / Work Orders module, businesses can manage properties for greatest efficiency, and profits.
This module allows property managers to automate and manage the complexities of property maintenance. Fully control the creation, issue, and tracking of work orders. Regardless of the number of buildings and tenants, Tenant Services helps manage properties with maximum efficiency and for maximum profits.
The module also allows automatic handling of tenant service requests, preventive maintenance scheduling, and routine building maintenance programs. This ensures that all items are tracked through to completion and facilitates tenant billing for the work completed.
Using Tenant Services / Work Orders, you’ll appreciate these benefits:
- Save time with multi-function processing: Enter work orders, issue them to your employees or a vendor, and track them through to completion. Charge employee hours, your own inventory and other third-party costs to completed work orders and then invoice the tenant for the completed work.
- Maintain various billing rates by employee and define your own service types, billing codes, work classes, mark-up codes and more.
- For reporting flexibility, Work Order Report Writer may be used to extract precise information from the database.
- Fully integrated Work Order and Property Maintenance application works seamlessly with the Accounting application, eliminating the need for double entry.
- Preferred vendors by service type or building/tenant allow users to easily determine which vendors should be assigned specific types of work at specific properties.
- Easily report work order history per tenant and building, which provides insight into what is happening at the property.
- Automatic notification of uncompleted work orders helps to ensure that nothing slips through the cracks and goes unfinished.
- Preventative maintenance schedules allow the user to set up routine tasks once and not worry about forgetting to complete the tasks.
- On-demand work order reporting gives users the information they need when they need it.
Reports include:
- Open Work Orders
- Contract Work Orders
- Historical Tenant-Specific Reports
- Historical Property-Specific Reports
- Preventative Maintenance Schedules
- Summary Works Orders

