Customer Support
The Maxwell Systems Support & Maintenance Program provides a complete offering for all your support needs and much more so you get maximum return on your technology investment.
Our support professionals will address your software-related questions with great knowledge of our products and applications, as well as related hardware and software that contractors use. All complete extensive training and testing to ensure that they bring top-notch skills to the job and meet Maxwell Systems' high quality standards of service.
We are committed to providing comprehensive and flexible support offerings to meet the needs of contractors.
- My Maxwell provides around-the-clock support online where customers access a wealth of resources and support — available any time, all the time. The web site is a convenient way for contractors to accomplish more in less time with greater ease and efficiency. Find thousands of helpful how-to articles, user guides, product news, live chat with a support tech, and more.
- Live Phone Support is helpful when you want to speak with one of our support professionals. Our live U.S.-based telephone support is available with convenient hours for all time zones. We are committed to routing calls efficiently from coast to coast and offer extended support hours. We proficiently handle your support cases with readily available assistance to quickly address customer inquiries and requests.
- Value-added Benefits round out Maxwell Systems' comprehensive support to give contractors more of what they need. Enjoy software updates and upgrades to stay on the most current technology platform. Experience our Professional Services offerings that feature comprehensive options, including classroom, online, and on-site training; as well as consulting when you need specialized support to handle the unique needs of your business.